Company Objectives, Service and Guarantee Return Policy
At DMI International , we are dedicated to bringing to the Educational and Corporate markets Interactive Technology Solutions that INSPIRE, ENHANCE, and EXCITE the educational and corporate training environments.
Our business is to bring the latest in science equipment and supplies. Many of these products are the latest in interactive equipment that has been developed in the last couple of years. Our staff has been in the educational field supplying schools with equipment, supplies, development and design of laboratory and classroom furniture for over twenty years.
We pride ourselves in bringing to you not only outstanding equipment but providing you the training to enhance the educational experience for you and your students. Thus , we are a resource for you and as well as a business partner.
Product Guarantee and Return Policy:
1) Any products can be returned within 30 days with a full money back guarantee if in new condition and in its original box. All returns must have a Return Authorization Number (RMA) . Call customer service at (888) 288-4530 Ext 701 or 704 to obtain an RMA number and our return shipping address.
2) If a product arrives broken, call Customer Service within 15 days after you have received it and obtain an RMA number and we will return the product to the manufacturer and obtain a replacement item for you at no additional costs.
3) Many of our manufacturers of electronic equipment have additional warranties on their various product lines and information on any extended warranties are included in the packaging. Some products have limited lifetime warranties where others have 5 years or lifetime warranties. Electronic equipment has extended warranty information with the product. If you should have any questions, please call us.
We look forward to working with you!
DMI International Corporation, 16360 Monterey Street, Suite 190, Morgan Hill, CA 95037
Customer Service (888) 288-4530 Ext 702 Fax (800) 234-1175
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